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Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

Rick is an expert in the industry and in communication. I highly recommend him for all your mortgage loan needs.

- Aaron Williams
Portland, ME | February 20, 2020

Rick is really awesome.

- Elizabeth Woodman
Portland, ME | November 18, 2019

Thank to Richard Airey that was able to get our house. Richard was great to details and did a excellent job even when this was one of the hardest loans he never gave up. He always stayed in contact with my husband and I to let us know what was going on. Thank you so much Rick

- Kathy Thompson
Portland, ME | February 12, 2019

I would highly recommend Rick Airey. He was very helpful, effective and efficient.

- James Lewin
Portland, ME | September 15, 2018

My husband and I worked with Rick Airey on the purchase of our dream home! He was incredibly professional yet very personable at the same time. I would recommend Rick to anyone! Thank you Rick for all your work and helping us to buy our home! See you at the open house!

- Deborah Waldron
Portland, ME | June 13, 2018

I highly recommend Rick Airey with First Financial Mortgage. When I first walked in Rick was very professional and courteous. He looked at my financial situation and broke down each step I needed to do to get my first mortgage. He was unbelievably responsive with communications sending me e-mails over the weekend or during his time off. As a first time home buyer I was very nervous when selecting my first house for my family. Our realtors were not helpful and did not give us any confidence during the whole process. The only reason I felt comfortable and informed was because Rick was always one call away. I can't say enough positive things about him and what he has done for my family!

- Garrett Chin
Portland, ME | February 09, 2018

Thanks to the persistent diligence of Rick Airey at First Financial Mortgage, I just purchased my very first home!!! When Rick was contacted by my realtor at 5pm on a Sunday evening to process an expedited pre-approval so that I could put an offer in on a home, he jumped right in and got it done super quick. He called me himself and explained everything and was able to walk me through the entire application process. The lending process, because of my job, was a little stressful, a couple bumps in the road, but Rick was extremely helpful in addressing concerns that popped up and putting my anxieties at ease. I bought this house all by myself, so it was just me fielding all of the questions and concerns, and I had plenty of questions and concerns myself! Rick was super awesome, he addressed/answered my questions/concerns promptly and called me several times to talk me through things during the lending application process. He was perfect for my Type A personality! If I had to do it all over again I would choose Rick again and again. He is superb. If I could give him more than 5 stars I would! Thank you so much, Rick for being such a rock star! You made the process of buying my first home a lot easier for me :)

- Heather Lemire
Portland, ME | December 14, 2017

I have just referred my first clients to Rick, and it was an extremely positive experience. Prior to this I had used my husband who had previously been a mortgage loan officer, so I was extremely sad when I had to "shop" for a new loan officer. The clients who I referred to Rick are first time homebuyers and new to the process and felt that Rick gave them a sense of calm and explained everything so that they are comfortable going forward. I have no hesitation in recommended in Rick in the future.

- Elizabeth Mitschele
Portland, ME | November 30, 2017

Rick was amazing! He was right on top of all our questions and helped move our mortgage along. We appreciated his attention to detail, he exceeded our expectations in every way.

- Kate Clement
Portland, ME | September 26, 2017

John Jordan and his dream team, Linda & Michele, truly went above and beyond in the purchase of my first home. From being on call 24/7, to sitting down face-to-face to review important documents, and remaining transparent throughout the whole process -- This group genuinely wanted to put me in my dream home, and that is exactly what they did. THANK YOU!

- Emily Lane
Portland, ME | August 23, 2017

I have done several transactions with Rick Airey over the last 3 years and he has always done an excellent job. Rick's attention to detail is second to none and he goes above an beyond for every client. I know when I refer a client to Rick they will receive the best loan product available to them and it will come great service.

- Maryea Curtis
Portland, ME | October 28, 2016

Rick was the lender for one of my clients on a recent transaction. Rick was very communicative and responsive with me and with my client. The transaction went very smoothly and closed on time! Thank you!

- Kathryn Dyer
Portland, ME | October 05, 2016

Working with Richard Airey at First Financial Mortgage was as easy as I could have hoped for. He was very responsive, professional and best of all worked hard to get me exactly the terms I was looking for. I am happy to provide a positive recommendation and look forward to working with him again in the future.

- Stephanie Mifflin
Portland, ME | August 06, 2016

Very professional and knowledgeable about all the required detail on my loan. If I do not help from Finance of America Mortgage I would have not proceeded with my mortgage application. Rick was great man, it has been a pleasure to work with Rick as our agent during this process. Thanks

- Janet Depika
Portland, ME | June 11, 2016

I was totally satisfied with the service that Rick provided. I would recommend Rick and Finance of America to anyone.

- Cindy Day
Portland, ME | November 17, 2015

We recently purchased a new home and chose Rick Airey at PMAC to do our mortgage. Rick was professional and knowledgeable throughout the process. It was very smooth and extremely low stress. He did everything in a timely manner and we were even ready to close ahead of schedule!! Highly recommend Rick and PMAC.

- Elizabeth Buckwalter
Portland, ME | September 18, 2015

Rick and PMAC helped us with a mortgage for our first home. Rick was great to work with and was prompt and responsive whenever we needed something or had any questions. Thanks again!

- Joshua Delano
Portland, ME | February 16, 2015

Rick was extremely helpful during my refinance through PMAC. He walked me through the complicated process with ease. I highly recommend Rick Airey as your Mortgage Broker, he is a cut above the rest!

- Justan Strout
Portland, ME | January 06, 2015

I have worked with Rick and several lenders at PMAC Lending Services and I believe they are experts in their field. Rick is dedicated, and extremely responsive when working on any one of his customer's transactions. If you are in need of advice to get ready to purchase a home, wanting to upsize or downsize from the home you have, or simply would like to take advantage of interest rates to refinance, I strongly recommend Rick and PMAC Lending Services.

- Linda Murray
Portland, ME | December 02, 2014

Our professional paths cross on a regular basis and my interaction with Rick has always been very positive. Rick is very professional, personal and always has his clients best interest in mind.

- Rick Talbot
Portland, ME | November 28, 2014

Rick is very professional and attentive to his clients. He is a very nice person and hard working person. I trust that Rick will get the job done!

- Cynthia Gotts
Portland, ME | October 22, 2014

Trust is huge in this area and Rick is someone I can definitely say I trust. He is knowledgeable, friendly and personable and most of all he cares!!! I highly recommend Rick Airey at PMAC Lending.

- Clint Steele
Portland, ME | October 17, 2014

I have worked with Rick Airey on many occasions over the years. My experience with Rick is about as good as it gets. Very professional, yet friendly. Very patient with answering any and all questions. Rick has even shared with me on one occasion that what I wanted to do, probably would not be in my best interest. He gave up the almighty dollar to advise me to change course that cost him money! Does it get any better than that?!

- Morgan Barry Ray
Portland, ME | September 26, 2014

My experience working with Rick Airey at Reliant Mortgage for both the purchase of my home as well as refinancing several years later was seamless and stress free. He was patient, knowledgeable, and a pleasure to work with. As a first time buyer I was very apprehensive about the process but Rick gained my trust quickly by walking me through the buying process detail after detail and providing me with my loan options based on my current circumstances. I would highly recommend Reliant Mortgage and Rick Airey based on my experience.

- Meredith Bachelder
Portland, ME | September 18, 2014

We have worked with Rick Airey on a couple of transactions and have been very pleased with his professionalism. He always returned our calls promptly and had answers for all our questions. He goes above and beyond to make things work. I would highly recommend Rick for a mortgage or refi. Gail Diamon

- Gail Diamon
Portland, ME | August 25, 2014

Rick is a terrific mortgage banker. Very knowledgeable, very personable and very friendly. I would recommend Rick to anyone considering a mortgage.

- Jim Fleming
Portland, ME | August 14, 2014

I am a Real Estate Broker with Keller Williams Realty in Portland Maine and have had the pleasure to work with Rick Airey at Reliant Mortgage for over 10 years. He is one of the best communicators and has been great to work with for me and my buyers. I'd recommend using Rick at Reliant Mortgage.

- Rich Mead
Portland, ME | August 13, 2014

I am a closing agent and have closed many of Rick's loans over the years. I can say that Rick has some of the happiest clients at the closing table, it has been my experience that happy customers mean that Rick does his job EXCEPTIONALLY WELL.Thanks for making my job easy at the closing table.

- C. Trent Grace
Portland, ME | July 17, 2014

I have used Rick Airey for ALL of my mortgages over the years and I found that he continuously under-promises and over-delivers. Rick is exceptional at building relationships and earning your trust...and isn't that what this business is all about. I have referred dozens of friends and family members to Rick...with lots of success. If you are looking to refinance your home or purchase a new home...align yourself with Rick Airey today...you'll be glad you did!

- W.J. Murphy
Portland, ME | May 22, 2014

I've known Rick for awhile now and spent sometime getting to know him. He is an honest and kind person. He really listens and spends time getting to know who you are. In todays fast paced world I find his genuine personality very refreshing.

- Jen Dean
Portland, ME | March 21, 2014

I work with Rick on a regular basis. He is consistent and dedicated to his clients.

- Erin Donovan
Portland, ME | February 21, 2014

I have worked with Rick multiple times in the past and I have never been disappointed with the outstanding service he has provided. Honesty, straight to the point, knowledgeable and a general pleasure to work with. If looking for a mortgage broker in the greater Portland area.. I would reach out to Rick for sure

- John Herrigel
Portland, ME | November 14, 2013

I don't know where to begin. Buying a home is stressful but I think this company makes it 10x worse. They forgot to order our appraisal which put us 1 1/2 weeks behind. According to an email they sent us we "fell through the cracks." They've had all our info for weeks and they are cramming in underwriting now. I really can't accurately describe how terrible our experience has been with these people. My Realtor was even blown- away.

- Amanda Smith
Portland, ME | June 23, 2012

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